We're here for all your orders
We're delighted to let you know we are now open for all your copy and loan orders. To keep workspaces safe, response times may be slower than advertised, and we advise if ordering a 2hr turn-round to order before 2pm BST to be sure of a response the same day. Please click the link above for further information.
You can return loans to us (click the link above for further information on how to do that), otherwise, our auto-renewal service continues to be free until further notice.
Thank you for sticking by us
We just want to say thank you for continuing to use British Library On Demand, and for your patience and understanding as we have adapted to a new way of working. We know there are more challenges ahead - let us know how we can help. Click the link above to contact us, to leave your feedback, share lessons learnt, or to arrange a video appointment with our Customer Relationship Managers.
Virtual credit cards
We are unable to accept one time virtual disposable credit card payments.
Follow us on Twitter at @ondemandBL
British Library On Demand is now on Twitter. Follow @ondemandBL for service updates, tips on how to get the most out of the service and more from our Customer Services team.
Send us your feedback
You're using the On Demand interface. We would love to hear your feedback. Please email firstname.lastname@example.org with your comments and suggestions.