Thank you for sticking by us
We just want to say thank you for continuing to use British Library On Demand, and for your patience and understanding as we have adapted to a new way of working. We know there are more challenges ahead - let us know how we can help. Click the link above to contact us, to leave your feedback, share lessons learnt, or to arrange a video appointment with our Customer Relationship Managers.
We are open for you
We are delighted to let you know you can now order and receive the full range of content and delivery options through British Library On Demand. In order to maintain staff safety and well-being, some delivery times are still delayed however. Click the link above for further information, including what to do if you need Covid-19 related content, or any item urgently.
Reminder: Suspension of auto renewal fee to end
The loan auto renewal fee will be reinstated from 1 October 2020. Click the link above for further information on the loans service, including what to do to request items available for home reading to be delivered to alternative addresses.
24 hour orders
Due to the implementation of Covid-19 safe working practices, we are currently unable to process 24-hour orders in the stated timeframe (you will not be charged the premium rate).
Search Open access
Click the link above to check if your article or book is available Open access (online access to research content available free and unrestricted).
Virtual credit cards
We are unable to accept one time virtual disposable credit card payments.
Follow us on Twitter at @ondemandBL
British Library On Demand is now on Twitter. Follow @ondemandBL for service updates, tips on how to get the most out of the service and more from our Customer Services team.
Send us your feedback
You're using the On Demand interface. We would love to hear your feedback. Please email email@example.com with your comments and suggestions.